About us

It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence. Crystal Clear Hearing NE was founded to address a critical gap in NHS healthcare provision : accessible and professional ear wax removal services. With this service no longer routinely offered by GP surgeries, there's a pressing need to ensure ear health isn't overlooked. We believe that ear care should be as readily available as dental and optical services and to optimise accessibility we can provide this service in the comfort of your own home .

Our approach to ear wax removal

At Crystal Clear Hearing NE, we believe in blending clinical precision with a warm, friendly atmosphere. When you choose us, you enjoy peace of mind knowing your ear health is in the hands of a professional who truly cares. Every appointment ensures that you feel heard, respected, and at ease from start to finish.

Our core values

Our core values drive everything we do at Crystal Clear Hearing NE:

  • Warm welcome and attentive listening: We prioritise your concerns and ensure you feel heard.
  • Clear explanations at every step: We provide transparent information, so there are no surprises, just confidence.
  • Personalized aftercare advice: We equip you with the knowledge to keep your ears healthy.

Convenience and accessibility

As a mobile service, Crystal Clear Hearing NE enhances convenience and accessibility for clients needing ear wax removal. Our mobile service reduces stress due to parking pressures, poor mobility, and lack of transport services locally.